Using Omni Channel Marketing to Rev Up Construction Revenue

Using Omni Channel Marketing to Rev Up Construction Revenue

Savannah Bobo

Young man in yellow hard hat using a tablet - Using omni channel marketing to increase construction revenue

If your construction company’s marketing strategy isn’t driving revenue, it’s time to rethink the approach. Construction marketing success demands more than fragmented campaigns and sporadic email blasts to distributors. Your potential customers—contractors, dealers, and resellers—see your competition’s messaging across multiple channels, from digital ads to face-to-face interactions at trade shows. Are you meeting your future channel partners where they are with omni channel marketing that’s consistent across all touchpoints? 

What is Omni Channel Marketing? 

Let me back up for a second to define what “omni channel marketing” is, exactly. It’s a marketing approach that ensures you’re present across every relevant platform with a cohesive, value-driven message that generates results. Omni-channel marketing makes every brand interaction across the funnel and customer journey a consistent and personalized experience.  

This isn‘t quite the same as multi-channel marketing, where you utilize multiple marketing platforms. It’s about integrating messaging and tactics across all those platforms. Marketing consistency doesn’t just create brand recognition—it builds trust and accelerates decision-making. In construction, trust is everything. 

Let’s talk about how to develop an omni-channel marketing strategy that revs up your construction revenue, and which channel marketing tools can help you along the way. 

The Problem: Siloed Construction Marketing Isn’t Enough Anymore 

For too long, construction manufacturing companies have relied on scattered marketing efforts. You send out product brochures here, throw up a paid ad there, and expect sales to grow. That won’t cut it in today’s hyper-competitive market. Your potential customers are engaging across various channels—email, digital ads, industry events, and don’t forget social media. They’re researching, comparing, and interacting with you long before they reach out. According to 6sense’s 2023 B2B Buyer Experience Report, “buyers are 70% through their buying process by the time they engage sellers directly.”

Often, if you’re not in front of them on “day one,” when they first start looking for a solution, you’ll never cross their radar. To be a day-one option, your messaging must be seamless. 

Not only will siloed, disjointed marketing cost you sales opportunities, it creates bad customer and partner experiences. Inconsistent, misaligned interactions with your brand is the quickest way to ensure channel partners forget your brand and auto-delete your messages. 

How Omni-Channel Drives Revenue in Construction Manufacturing 

Here’s how omni-channel marketing can help you drive revenue in your construction business: 

Increased Engagement and Lead Conversion 

Imagine a contractor first sees a LinkedIn ad about your new, green roofing products. They later receive a targeted email about a green roofing promo you’re running. On your website, they access a case study of how your roofs helped increase a building’s energy efficiency. This is how you stay top of mind and guide them down the sales funnel, not through fragmented efforts but through a cohesive narrative. 

Tip: Sync your digital efforts with your channel partners. Make sure they’re equipped with the same tools and messages, so when they meet that contractor at a trade show, they reinforce the story you’ve been telling online. 

Data-Driven Personalization 

Every touchpoint in your omni channel marketing strategy should yield useful data. You can track behaviors, identify pain points, and target your messaging. Your sales team can use this data to follow up with precision, ensuring the conversation is relevant and focused on solving the contractor’s specific needs. 

With channel marketing solutions like Extu’s, you can automate the process. Our tools allow you to gather data from multiple marketing initiatives and programs, analyze it easily, and use those insights to craft highly personalized marketing campaigns that convert leads into loyal partners. 

Higher ROI on Marketing Spend 

Here’s the beauty of omni-channel marketing: you’re not just throwing your budget into a black hole. Every touchpoint builds on the next, creating a multiplier effect. Your customers are no longer confused by inconsistent messages or left hanging after their first interaction. Instead, they’re engaged, informed, and motivated to take action. 

At Extu, we provide the tools you need to optimize each marketing channel, ensuring your budget is working as efficiently as possible. You can do things like: 

  • Integrate your incentive program with your marketing platform so you can reward partners for participating in campaigns and promotions.  
  • Use rewards to incentivize partners to submit warranty registrations, enhancing your customer insights so you can create more targeted, efficient campaigns. 
  • Add feedback requests or upcoming promotion info to rewards-related messages that achieve high engagement. 
  • Give your partners access to automated email campaigns that reach their customers every month with award-winning, relevant construction marketing content they can send with just a click.  

With marketing automation and targeted content distribution, you can connect with partners at the right time, with the right message, to get the return on investment your marketing deserves. 

Conclusion: Ready to Rev Up Your Revenue? 

The days of siloed and ad hoc marketing are over. If you’re serious about growing your construction business’ revenue, you need to embrace omni-channel marketing. It’s time to deliver consistent, personalized experiences across every channel—online and offline. 

At Extu, we’ve got the solutions to help you make that happen. Don’t keep guessing where your next customer is coming from. Let’s build a marketing strategy that drives real results. 

Reach out to discover how Extu’s channel marketing solutions can rev up your construction revenue.